Building Relationships, Not Contracts

Yes. We can customize cleaning services to fit your office needs. We know each office is different. So, we make sure to clean your space just how you want it for a healthier place to work.

First, we look at your office to see what it needs regarding cleaning. We consider the size, the number of people working there, the kind of work you do, and any areas that need extra care.

After that, we come up with a cleaning plan just for you. It includes a timetable that works with your office hours, particular tasks for different parts, and specific cleaning items if you ask for them.

Also, our cleaning plan can change. We're always open to your feedback and can change the procedure to ensure it fits your office needs.

We offer a 100% satisfaction guarantee. We promise top-quality service. If you're not fully happy, we'll quickly make things right. We aim to go beyond your expectations every time. We're confident in our service quality and want your experience to be the best.

Yes, we offer cleaning services outside of regular business hours. Our team can clean your office during the evening or on weekends. We schedule our services at a time that's best for you.

Also, no one from your business needs to be available during the cleaning. Our skilled cleaners will take good care of your space while you're away.

Yes, we perform background checks on all of our cleaning staff. This is part of our hiring process. We understand the importance of providing our clients with safe and secure service. We take every measure to uphold this commitment.

The Cleaning Concern is fully insured and bonded. This ensures that you are covered if any damage is ever caused to your property. We are also registered and compliant with the Workplace Safety Insurance Board (WSIB).

We ensure our cleaning services are monitored in two ways: using technology and having supervisors check over the work.

First, we use a custom modern janitorial tracking app. This app shows our cleaners what to do, ensuring every task gets done correctly. It makes cleaning orderly and boosts how well our services work.

Next, our supervisors check the quality of the work. These checks ensure that all cleaning is done right and up to our high standards. If anything isn't suitable, we fix it.

Using technology and having supervisors watching means we always provide the best cleaning services for our clients.

Contact your area supervisor if you have problems or need extra help. These supervisors look after your account. You can call or email them if you have any questions. They know most about your account and can help with any questions. Feel free to contact them if you need help.